I am trying to modify my pan details. After successful payment and aadhar authentication, while i submit otp, it results in:
"your e-sign/e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode or e-sign mode. Kindly note that you will get refund of this pan application in next seven working days"
I got it twice.
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Sep 2, 2017
Complaint marked as Resolved
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jul 27, 2017
NSDL e-Governance Infrastructure Customer Care's response Information is insufficient to resolve your grievance. Email your concern/query to [protected]@nsdl.co.in /call on[protected]
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