[Resolved] Nsdl E-Governance Infrastructure — ENPS helpline numbers not responding

AnitaNagar

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400013
Website:	www.npscra.nsdl.co.in/contact-us.php

I am unable to make online payment in e-nps via nsdl payment gateway. To get help from the customer care i am continuously dialing the given numbers since last 20 days but either i get an engaged tone or their is no response. My acknowledgement number under e nps is 11245924 and my contact number is [protected]. I hope writing here would be of help to me. I am also putting up the complaint with the union ministry under which nsdl operates.

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Apr 21, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Mar 21, 2017

NSDL e-Governance Infrastructure Customer Care's response Dear Anita,

This has reference to the query/grievance raised by you.

We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID.

For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do.