[Resolved]  Nsdl E-Governance Infrastructure — Enps nps payment gateway issue

I was in the process of registering for nps account. I updated my details and uploaded the required documents. However, while making payment, it got stuck at payment gateway and now I am getting following error everytime I try and log in.

"registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

Ack id : 11354223
Ack date : 31/01/2021 (31st January, 2021)

Request you to please look into it and help me as soon as possible.
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Aug 6, 2021
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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Regret the inconvenience caused. Request you to please register your grievance at https://npscra.nsdl.co.in/Log-your-grievance.php or call us on[protected]

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