[Resolved] Nsdl E-Governance Infrastructure — esign window expired after paying the charges for pan card correction

Pugal Mathi

Address:

VADUVUR VADAPATHI, Tiruvarur, Tamil Nadu, 614019

Pan application - token. No. [protected] dated :[protected]:21:09.52

I have tried to correct my pan record in nsdl online services, after paying the amount, esign has been timeout automatically and i did not get any acknowledgment or instructions after the session time out. How can i get my charges that i have paid for correction? This is not a good service where time out is happening after paying the charges. Now i cannot continue, its asking me to start new form again and pay again. What kind of online service it's? Seems simply looting people money by the name of online services.

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Apr 28, 2020

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Mar 27, 2020

NSDL e-Governance Infrastructure Customer Care's response This is to inform you that we have taken note of your grievance. We will investigate the matter and revert you shortly.