[Resolved]  Nsdl E-Governance Infrastructure — First time applying for pan card but having this error

Address:241204

Income tax department (Itd) database shows that you may have been issued pan in your name. Itd yet to inform status of your application.

Acknowledgment number : [protected]
Name : om prakash
Category : individual

I am 100% sure that i have never applied for any other pan card before.
I am also tired of contacting nsdl customer service number 020 – 2721 8080.
Buts its 24*7 busy. Please hel me.
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Aug 5, 2017
Complaint marked as Resolved 
My PAN card is now allotted by income tax department . thank you
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Jul 01, 2017
Updated by opmusaila
still no response
Jul 02, 2017
Updated by opmusaila
no response yet and head office number also not working
Jul 03, 2017
Updated by opmusaila
still same problem . worst service of the world
Verified Support
Jul 04, 2017
NSDL e-Governance Infrastructure Customer Care's response
Income Tax database shows that you may have already been issued PAN in your name. We are following up with ITD for earliest resolution.
Jul 04, 2017
Updated by opmusaila
Thats not my fault . I just know that i am applying for PAN card first and last time in my life .
Jul 05, 2017
Updated by opmusaila
the Problem is still same and your contact no +[protected] [Head Office] also not working . so that means you are providing the worst service of the world ? Great
Jul 09, 2017
Updated by opmusaila
please help me
im tired of dialling headoffice number +[protected] [Head Office]
please do something
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    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
    NSDL e-Governance Infrastructure Address
    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
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