[Resolved]  Nsdl E-Governance Infrastructure — I am complaining for not approving PAN application even all details provided

To whom it may concern,

Hi, i applied PAN card for my grandmother through NSDL website, there i provide all necessary documents and payment fees as well but it wasn't successfull, they asking to appear in online PAN center for getting PAN approval due to some mismatch in Name/ Gender/ Date of Birth/ Name as per Aadhaar, my grandmother not able to travel much distance since PAN service center is 40kms from my location. Kindly please help in this situation
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Feb 3, 2022
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Dec 28, 2021
NSDL e-Governance Infrastructure Customer Care's response
Inconvenience caused is highly regretted. Kindly provide us with your PAN/Acknowledgement number to check the status.
Verified Support
Dec 31, 2021
NSDL e-Governance Infrastructure Customer Care's response
We are still waiting for your response. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
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    +91 22 2499 4200 [Vidya Lakshmi]
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