Nsdl E-Governance Infrastructure — I am not able to check my and my wife apy contribution on the nps website

Address:560100
Website:npslite-nsdl.com

Name: ram mohan r.
Apy pran:[protected]

Name: deepa k.
Apy pran:[protected]

I am unable to check our apy contributions on the nps or npslite website, no matter what option i try. The helpline is not much use. I tried the below mentioned site with and without pran options.

https://npslite-nsdl.com/CRAlite/EPranAPYOnloadAction.do

Kindly give me directions.
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