Nsdl E-Governance Infrastructure — i made payment through sbi epay towards nps for subscription but payment was not confirmed

Hello team,

Sorry for the inconvenience, if you are not the correct point of contact to check this issue.

I was trying to open an nps account online, and was able to make the payment from my bank account, and the amount got deducted, but the payment interface did not redirect me back to nps portal, and it said the web site was not reachable.

Acknowledgement number: 11178501

Since it failed to redirect, i tried to continue with ack number from nps portal, but payment was not confirmed and i did payment 2 times and have got the same error.

Kindly help me to resolve this issue and let me know if you need any further information.