[Resolved] NSDL e-Governance Infrastructure Limited — No Helpline Support / None of the numbers work

nilan58

from Mumbai, Maharashtra

Address:	400013
Website:	npscra.nsdl.co.in/contact-us.php

I had invested in NPS thorough IDBI POP on 7/1/17. I was not allotted PRAN until 20/03/17. My POP was clueless. My funds were debited on 7/1/2017 itself, losing out onto 7% notional returns in last 3 months.

I am constantly trying to contact NSDL helplines, but they don’t work.
Number – [protected] & 40904242

I fear that my 50, 000 invested is in deep trouble and this all seems like a complete mess.

I finally got my PRAN number from POP on 20/3/17, but i am trying to login online, and my data provided is coming invalid.

Please help me resort this at the earliest to avoid further escalation to consumer district forum.

PRAN[protected]

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May 18, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Apr 13, 2017

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/grievance raised at “Consumer Forum”.

We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do.