[Resolved]  Nsdl E-Governance Infrastructure — mail with ipin not received even after 2 days of registration

My wife opened an enps account and contributed the amount towards the same. Immediately after the account opening, she received a mail informing her that the email with ipin will be sent shortly. Even after 48 hours now, the email has not been received.

Also, could i get the courier details via which the pran kit has been dispatched to my registered address?
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Feb 10, 2019
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jan 10, 2019
NSDL e-Governance Infrastructure Customer Care's response
This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
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