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Nsdl E-Governance Infrastructure — Money deducted but transaction error occured

I have a complaint regarding payment For "Change in details of PAN Card". I paid ₹106.90/- and the transaction was successful but still nothing happened and an error occurred that request could not be processed.

Here's my payment details

Paid to Protean eGov Technologies Limited

Paid at 10:59 AM, 09 Jul 2022

Order ID:
1010100303319090720221058471657344527997

Wallet Ref No: [protected]

Please refund my money as soon as possible

Regards
Divas Jindal
[protected]@gmail.com
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NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jul 18, 2022
NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
Verified Support
Jul 26, 2022
NSDL e-Governance Infrastructure Customer Care's response We request you to refer our response sent from the email ID [protected]@proteantech.in for your reference.
Jul 26, 2022
Updated by divasjindal76 I havemt received any response from the above mentioned emai id yet.
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The mentioned e mail is showing invalid in Gmail. Please help me what email you used ?
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