[Resolved]  Nsdl E-Governance Infrastructure — Money Deducted but transaction failed in NSDL

Hello Billdesk Team, I have complain Regarding Payment For "Request for Reprint of PAN Card". How ever it's seem to pay ₹50/- Fees For Reprint. After all I pay for it successfully.
But at last it's showing error like "Your Previous payment request has been cancelled. Kindly make another fresh payment"

Here's my payment details

Paid to Nsdl Billdesk
UPI ID: nsdl.[protected]@hdfcbank

Pait at 12:08 AM, 23 Dec 2021
UPI Ref No:[protected]

Please Billdesk Team Refund my Amount As soon as possible.

Thanking you.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Dec 28, 2021
Complaint marked as Resolved 
It's take approx 1 to 2 week but Team Bill Desk and NSDL Will refund my money which deducted for Re-print of PAN Card.
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Dec 28, 2021
NSDL e-Governance Infrastructure Customer Care's response
This is to inform you that we have taken note of your grievance. We will investigate the matter and revert you shortly.
Verified Support
Dec 29, 2021
NSDL e-Governance Infrastructure Customer Care's response
Inconvenience caused is highly regretted. Please let us know your email id.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    NSDL e-Governance Infrastructure
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    70%
    Complaints
    5291
    Pending
    107
    Resolved
    3575
    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
    NSDL e-Governance Infrastructure Address
    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all NSDL e-Governance Infrastructure contact information