Nsdl E-Governance Infrastructure — Money deducted for pan card and pan card didn't generated

Dear Sir/Madam,

I applied for PAN card on NSDL portal, token number : [protected] and also paid the payment of Rs: 106.90. After the payment is complete, suddenly a window appear like this "Your request cannot be processed. Please try after some time using returing user option in Login page". so I need all the money. I attached my paytm receipt with this
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NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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Inconvenience caused is highly regretted. Kindly E-mail your query at [protected]@proteantech.in or call us on[protected]

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    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
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