Nsdl E-Governance Infrastructure — National Pension Scheme - PRAN not found

Hi

I have created the tier - 1 NPS account yesterday 18.06.2022 02.59PM and PRAN was also got generated. But while setting IPIN or while login, I am getting error as PRAN not found in database. Also the grievance has been registered.

Could you please help me with this as I'm not able to access the NPS portal or mobile application.

Below are the details for your reference.

Name : Santhosh Babu S
Mob : [protected]
Email : [protected]@gmail.com
PRAN NO :[protected]
POP-SP Registration Number : 6488311
Grievance Token[protected]
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NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Complaint comments 

Comments

Kindly submit your query at https://npscra.nsdl.co.in/Log-your-grievance.php.
Santhosh4991's [Complaint's author] reply, Jun 24, 2022
Not sure whether the query was red by your end or not, I have clearly mentioned grievance 10940281 has been registered. Anyhow issue has been resolved, kindly close this thread

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