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NSDL e-Governance Infrastructure

Nsdl E-Governance Infrastructure — New Pan Status

I have applied for new pan card on 20th August 2023 through e-sign/e-KYC mode. I have got my acknowledgement number ([[protected]]). On completion of the process I have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when I checked my application status today, it shows message "sorry, no record found."

Please check my application

Thanking you
Mridula Devi
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Comments

We request you to submit your query along with PAN/acknowledgement number/contact details at https://bit.ly/3SZ1Pgl or e-mail to us at [protected]@proteantech.in. We will resolve your query at the earliest.

Team Protean!
#BuildingForBillions
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We request you to submit your query along with PAN/acknowledgement number/contact details at https://bit.ly/3SZ1Pgl or e-mail to us at [protected]@proteantech.in. We will resolve your query at the earliest.

Team Protean!
#BuildingForBillions
Reply
mridula devi's [Complaint's author] reply, Aug 21, 2023
Submitted as instructed. Now please do the needful.
Regards
Inconvenience caused is highly regretted. We request you to Kindly share your request Id received from [protected]@proteantech.in

Team Protean!
#BuildingForBillions
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