[Resolved]  Nsdl E-Governance Infrastructure — No confirmation received from NPS after the payment

Hello,

I'm Akash B N, I'm a resident of Karnataka

I have registered today for NPS via enps.nsdl website.

My Acknowledgement no is “11076771”

I have completed the payment via UPI. It was showing successful in the payment app and I have contacted the App support they was confirmed that the amount is sent to ‘National pension system Nps trust'.

But there is no confirmation from NPS.

And if I try to login with acknowledgement number I'm getting the response as “response from the payment gateway for the payment attempt against the acknowledgement number is waited".

Can any one please help me with this. I tried to call so many number which was present in website. No response.

My amount is debited from bank. Please
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May 20, 2022
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Apr 06, 2022
NSDL e-Governance Infrastructure Customer Care's response
Kindly submit your query at https://npscra.nsdl.co.in/Log-your-grievance.php.
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