[Resolved] Nsdl E-Governance Infrastructure — Not able to complete NPS account opening process

[Resolved] Nsdl E-Governance Infrastructure — Not able to complete NPS account opening process

H harij1 from Bengaluru, Karnataka Dec 25, 2021 Dec 28, 2021 This thread was updated on Dec 28, 2021

I was in the process of registering for NPS account. I updated my details and uploaded the required documents. Then I tried to make payment and payment also successful from bank, Amount deducted against it. Now I am trying to login using my acknowledgement id and date, but I am getting following error - "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #" Ack id : 11823020 Ack date : 21/12/2021 +1 photos Was this information helpful? No (0) Yes (0)
Jan 31, 2022 Complaint marked as Resolved NSDL e-Governance Infrastructure customer support has been notified about the posted complaint. Verified Support Dec 28, 2021 NSDL e-Governance Infrastructure Customer Care's response Response to your query has been sent to the registered email address available in the NPS database. For any further information, kindly call us at[protected] or register a query at https://npscra.nsdl.co.in/Log-yourgrievance.php.
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