[Resolved] Nsdl E-Governance Infrastructure — Not able to login to my NPS account, Error shown \"PRAN details not found in database\"

[Resolved] Nsdl E-Governance Infrastructure — Not able to login to my NPS account, Error shown "PRAN details not found in database"

M ManjuN.Cutiepie Jan 6, 2021 This thread was updated on Jan 6, 2021 Jan 2, 2021

I have created the nps account of tier - 1 type. And pran is also generated. But while setting ipin or while login, i am getting error as pran not found in database. Could you please help me with this. As i'm not able to access, or even check the contribution made for this pran. Unable to reach helpline numbers as getting automatic message 'PRAN is not valid'. Unable to raise grievance in the system as there is no such category. Please help. Was this information helpful? Yes (0)
Jan 5, 2021 Complaint marked as Resolved From the date of opening e-NPS 3-7 working days is required for updating account details in cra system. Hence the issue is resolved automatically Jan 04, 2021 Complaint Status NSDL e-Governance Infrastructure customer support has been notified about the posted complaint. Verified Support Jan 06, 2021 NSDL e-Governance Infrastructure Customer Care's response Regret the inconvenience caused. Request you to please register your grievance at https://npscra.nsdl.co.in/Log-your-grievance.php or call us on[protected]
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