[Resolved]  Nsdl E-Governance Infrastructure — not able to login via - https://cra-nsdl.com/cra/

Address:Mumbai City, Maharashtra, 400093
Website:cra-nsdl.com/CRA

I am trying to access my details for apy, via nsdl website. While trying to login at https://cra-nsdl.com/CRA/ using pran number it says 'pran not found in database'. Also, it does not allow to reset password.
And, due to the same i am not able to link this apy scheme in to my umang app. Request you to kindly do the needful and revert with a feasible solution.
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Jun 12, 2018
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
May 02, 2018
NSDL e-Governance Infrastructure Customer Care's response
Request to provide your 12 digits PRAN and contact details. It will help us to resolve your query.
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    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
    NSDL e-Governance Infrastructure Address
    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
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