Nsdl E-Governance Infrastructure — NPS log in shows PRAN not found in database

Address:[email protected]

I opened one NPS account on 11th February 2020.I have received the PRAN kit n the second month statement as well. Still the log in shows PRAN not found in database. Whenever calling on the toll free number, they hold me in line for 10 to 15 minutes then drop the call. Am just fed up with the kind of struggle one goes through to get the things related to govt. projects done. Finally writing this.
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Dear Swarna Samal,

With reference to the query/grievance raised by you. Requesting you to provide your 12 digit PRAN or contact number or register your query/grievance to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
My Pran id[protected], Mobile number - [protected]

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