[Resolved]  Nsdl E-Governance Infrastructure — NPS Registration Not able to make payment

Greetings,

I was in the process of registering for NPS account. While trying to make payment but got stuck at the payment gateway. Now when I’m trying to login using my acknowledgment id and date, I’m not able to do so and getting the following error-
“ The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #”

Acknowledgement number[protected]
Acknowledgement date - 29/03/2021
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Aug 7, 2021
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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Kindly submit your query at https://npscra.nsdl.co.in/Log-your-grievance.php.

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    +91 22 2499 4200 [Vidya Lakshmi]
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