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[Resolved]  Nsdl E-Governance Infrastructure — Nsdl E-Governance Infrastructure First Time Password Creation - unauthorized user

I have newly registered with e-nps and allotted with pran. I have also completed by first subscription and completed e-sign verification with aadhar. But when i try to login to website with pran to set my i-pin for the first time i am getting the error - unauthorized user.
Nsdl E-Governance Infrastructure First Time Password Creation - unauthorized user
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Jun 30, 2021
Complaint marked as Resolved 
Jun 29, 2021

Complaint Status

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jul 01, 2021
NSDL e-Governance Infrastructure Customer Care's response
Kindly submit your query at https://npscra.nsdl.co.in/Log-your-grievance.php.
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    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
    NSDL e-Governance Infrastructure Address
    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
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