Submit a Complaint
Tax Services
NSDL e-Governance Infrastructure

[Resolved]  Nsdl E-Governance Infrastructure — Nsdl e kyc failed mobile number/email ID is not registered

I applied for the pan card and paid the fees but the e-kyc failed due to which it displayed the following message :

Your mobile number/email ID is not registered in UIDAI. Hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode.Kindly note that you will get refund of this PAN application in next seven working days. To check registered mobile number in Aadhaar, please visit at www.eaadhaar.uidai.gov.in.

REFUND IS NOT COMPLETED YET
Please refund my money. Details are given below:
TOKEN NO. [protected]
DOB: 25/09/1955
NAME CAITAN MENDES
EMAIL:[protected]@gmail.com
+1 photos
Was this information helpful?
No (0)
Yes (0)
Oct 1, 2022
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Aug 26, 2022
NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We request you to submit your query along with required details at https://bit.ly/3SZ1Pgl or you may also write to us at [protected]@proteantech.in. Our team will investigate and revert you shortly on the email ID provided.
Complaint comments 
Add a Comment

Related NSDL e-Governance Infrastructure reviews

[Resolved]Nsdl E-Governance Infrastructure - Enps- payment gateway failure[Resolved]Nsdl E-Governance Infrastructure - Pan status "no record found"[Resolved]Nsdl E-Governance Infrastructure - Ipin and tpin not yet received[Resolved]Nsdl E-Governance Infrastructure - PRAN not found in database while trying to set the PRAN password[Resolved]Nsdl E-Governance Infrastructure - NSDL - e-sign/ekyc pan application status for correction shows no record found
View all 5291 NSDL e-Governance Infrastructure Reviews

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    NSDL e-Governance Infrastructure
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    70%
    Complaints
    5291
    Pending
    107
    Resolved
    3575
    View all 5291 NSDL e-Governance Infrastructure reviews & complaints
    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
    NSDL e-Governance Infrastructure Address
    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all NSDL e-Governance Infrastructure contact information