[Resolved]  Nsdl E-Governance Infrastructure — NSDL Electronic Signature Service

HI team,
Unable to receive OTP on aadhaar linked phone number while submitting nomination for my DEMAT account.

This is the transaction details
NSDL DATABASE MANAGEMENT LIMITED
Transaction ID
6151320027022023143443929
Date & Time
[protected]T14:35:40
Nomination request reference number: 626019

I tried reaching out to NSDL customer care number but was told to contact my DP. What is the point of sending emails from nsdl then to submit nominee details if we have to go via DP?

Please provide way forward or contact I can get in touch with (email or phone number)

Kevanna Shah
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Feb 27, 2023
Complaint marked as Resolved 
The issue was that OTP page was opened on chrome where it was not displayed properly. I tried again in different browser and it worked properly
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
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