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NSDL e-Governance Infrastructure

Nsdl E-Governance Infrastructure — NSDL eServices

Address:560094
Website:eservices.nsdl.com

When I opted for "Forgot Password" option. I was asked for my 16 digit Demat number, PAN, Date of Birth and after I entered them all correctly, OTP was sent on my registered eMail & Mobile, which I entered and gave the confirmation. Now, NSDL wants me to take a printout of Password Reset Number provided by NSDL and write to my DP service provider to submit the password change request.

That is Sick! It only increases the paper work, when the PM is encouraging paperless activities.

If I was anyway required to approach my DP service provider, why my all details were asked and then confirmed through OTP? This is a harassment.
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Comments

Pan app. No.: [protected], with name of 'BADAMI DEVI ' has been showing under processing since 20 days.we are suffering for it in case of bank pressure, because she is an old widow pensioner. Bank manager is not giving her pension to her. So just dispatch it immediately.
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NSDL e-Governance Infrastructure Customer Care's response, Mar 21, 2017
Verified Support
This has reference to the query/complaint raised by you.

The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

For any other clarification/assistance from our side, you may please call us at 020-2721 8080 or write us on [email protected].
Dear sir/mam
i applying for new pan on december but there is some deccripency in my document then i receve your mail on my mail for adiving me, for resend my valid document iam sending my document again on 15 days ago so irequest to you please reply what is the status of my application my acknwlagment is- [protected]
Reply
NSDL e-Governance Infrastructure Customer Care's response, Mar 21, 2017
Verified Support
Dear Mithun,

This has reference to the query/complaint raised by you.

The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

For any other clarification/assistance from our side, you may please call us at 020-2721 8080 or write us on [email protected].

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    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
    NSDL e-Governance Infrastructure Address
    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
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