Nsdl E-Governance Infrastructure — NSDL payment failure refund

Kuldeephirve@07

Apr 18, 2023

Address:	Indore
Website:	www.onlineservices.nsdl.com/paam/nsdlEspResponse.html

On date 15/04/2023 i paid ₹106.90 two times in favour of PAN card correction charges at NSDL website but the website showed the Payment Failed. The money was deducted from my bank account both times. But i had to pay third time for successful payment according to website. So made total 3 times
In total ₹213.80 was deducted without any reason.
I am asking for refund for that paid amount

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NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Apr 18, 2023

Verified Support

We thank you for contacting Protean (formerly NSDL e-Gov) with your query. In order to effectively address your query, we will need further information. We request you to submit your query along with PAN/acknowledgement number/contact details at https://bit.ly/3SZ1Pgl or e-mail to us at [protected]@proteantech.in. We will be happy to assist you and resolve your query at the earliest.
Warm regards
Team Protean!

Kuldeephirve@07's [Complaint's author] reply, Apr 20, 2023

The mentioned email is invalid. Please provide valid email.

Kuldeephirve@07's [Complaint's author] reply, Apr 22, 2023

Please help me! Neither your complaint website is working nor your e-mail id is. You can't do this to people...