[Resolved] Nsdl E-Governance Infrastructure

[Resolved] Nsdl E-Governance Infrastructure — nsdl service

S Sanjana Kavilkar from Mumbai, Maharashtra

Hi, I have done online application on 1st of november 2018, on 3rd morning at 1:52 am i received mail stating certain discrepancy (Proof of name change) at 7:39 am on 3rd nov 2018 i gave proof of name change i. E marriage certificate and every alternate day i keep on following up for my application status customer representative service for nsdl are so pathetic, first of all they dont know how to talk with applicant, today i spoke to ms shraddha im unbale to recall her surname but kindly check call recording at 10:06 am on 12th nov 2018, a representative she was so arrogant over call unable to deliver proper response for my query, and i think purposely this harrasement is happening. My ack no : [protected] Kindly look into matter and revert asap Harressed applicant, Sanjana kavilkar Was this information helpful? No (0) Yes (0)
Dec 15, 2018 Complaint marked as Resolved NSDL e-Governance Infrastructure customer support has been notified about the posted complaint. Verified Support Nov 13, 2018 NSDL e-Governance Infrastructure Customer Care's response Dear Sanjana, The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.
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Comments

Arun Hariharan

Registration against this Acknowledgement Id is pending for confirmation from payment Gateway. Please try again after sometime.

Receiving above error while trying to finish registration.

Please unlock my ack number 11648000.

Complaint token number with CRA 10410885.

Thanks
Arun H

NSDL e-Governance Infrastructure Customer Care's response, Dec 3, 2018

Verified Support

This has reference to the query/grievance raised at Consumer Complaints. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at 022-24993499 or toll free number 1800 222 080(using your TPIN) or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.