Nsdl E-Governance Infrastructure — online applying for pan

I have applied for pan in nsdl online. Completed all the procedurea and the payment is also deducted from one upi id but got no confirmation so again paid through another upi id. It deducted from both but still not got any otp for authentication of aadhar. What to do next for confirmation and completion of pan online and refund of payment in any one account?
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    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
    NSDL e-Governance Infrastructure Address
    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
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