[Resolved]  Nsdl E-Governance Infrastructure — pan allocated is invalid.

I received the mail stating " Dear Sir/Madam,

The Income Tax Department takes pleasure in informing that the Permanent Account Number (PAN) allotted to you is:

XXXXXXXXXX

and the e-PAN is enclosedherewith..."

But when I try to use it somewhere it says incorrect PAN.
I have done e-KYC. So no need to submit physical documents right?
And when I check the status it says "Sorry, no record found."

Please look into this..
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Jan 6, 2020
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Nov 29, 2019
NSDL e-Governance Infrastructure Customer Care's response
Inconvenience caused is highly regretted. Kindly provide us your 15 digit PAN Acknowledgement number at [protected]@nsdl.co.in
Verified Support
Dec 03, 2019
NSDL e-Governance Infrastructure Customer Care's response
We are still waiting for your reply. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
Verified Support
Dec 05, 2019
NSDL e-Governance Infrastructure Customer Care's response
As we have not received any feedback from your end, we hope  that your concern is resolved. For any assistance you may reach us at[protected] or write to [protected]@nsdl.co.in
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