[Resolved]  Nsdl E-Governance Infrastructure — PAN Application fees deducted but further application process prohibited

Hello Sir/Madam

I Debanjan Chakraborty had applied for a new PAN card for myself with the token number--[protected] on 18th of July, 2023. I have completed the fee payment of rupees 106.90 on the website. However, during authentication, I was greeted with an error which prevented me from proceeding further with my application. As my application could not be completed, I request the authority for a full refund of the transacted fees. Please lend a careful eye on this matter as soon as possible.

Regards.
Was this information helpful?
No (0)
Yes (0)
Jul 19, 2023
Complaint marked as Resolved 
Thanks a lot to the NSDL Team for taking such a prompt action on my complaint. My application fees has been refunded.
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    NSDL e-Governance Infrastructure
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    70%
    Complaints
    5290
    Pending
    110
    Resolved
    3572
    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
    NSDL e-Governance Infrastructure Address
    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all NSDL e-Governance Infrastructure contact information