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Nsdl E-Governance Infrastructure — PAN Application - No records found

Hi,

We are a Partnership Firm and I applied for PAN through the DSC mode today (18 Aug 21) using Form 49A online.

We further applied for TAN after finishing the PAN application and digitally signing it. The website automatically redirected us from PAN application to TAN application after the digital signatures.

When we checked online for the status, for PAN it shows that the records are not found. However, for TAN it shows the application is being processed.

Payment for both have been made and acknowledgement received.

The acknowledgement number for PAN is N-[protected] while for TAN is [protected].

Kindly help know what is wrong.
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NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Aug 19, 2021
Updated by Sunil Telkar Can you please share the phone number and the ref number of ticket raised by the infra customer support team?
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Can you please update?
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Inconvenience caused is highly regretted. Kindly E-mail your query to [protected]@nsdl.co.in
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We are still waiting for your response. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
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