[Resolved] Nsdl E-Governance Infrastructure — Pan Card amount rs. 106.90/- deducted but session expired

Pallaviuma

from Chandigarh, Chandigarh

Jul 24, 2022

Address:

Chandigarh

Sir,
I applied for pan card through e-kyc method and have done the requested payment of 106.9 rs which has been deducted from my account. However it showed that the session expired and now i have to refill all the details and redo the payment as your site does not save the draft even after clicking on the save icon.
Please refund this amount in my bank account:
Details are attached as an image (Screenshot of payment)

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Sep 10, 2022

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jul 28, 2022

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. To address your concern, kindly DM us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID.

Verified Support

Aug 04, 2022

NSDL e-Governance Infrastructure Customer Care's response We are still waiting for your response. Please write us at [protected]@proteantech.in Our team will be happy to help you.