[Resolved] Nsdl E-Governance Infrastructure — pan card authentication failed by aadhaar no for asking refund

abinash r

from Chennimalai, Tamil Nadu

Address:	Tiruvallur, Tamil Nadu
Website:	Nsdl

Sir/madam,
I completed the online application procedure n paid the fee through netbanking for pan and also authenticate adhaar no by e-kyc method for on nsdl site it is showing that i failed adhaar authentication and then i tried for second time it also failed. More over i have not received my payment back. Kindly look into the matter.
Tq, abinash

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Oct 7, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 05, 2017

NSDL e-Governance Infrastructure Customer Care's response Information is insufficient to resolve your grievance. Kindly Email your Temporary Token Number, E-mail ID and Date of Birth to [protected]@nsdl.co.in /call on[protected]