Nsdl E-Governance Infrastructure — PAN Card Correction Status for Acknowledgement Number - [protected]

Sir/Madam,

I have applied for new pan card on 6th March 2022 through e-sign/e-kyc mode. I have got my acknowledgment number ([protected]). On completion of the process, i have received message like below.

"thank you for using the online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when I checked my application status today, it was shown "Sorry, no record found."

Please check my application

Acknowledgment Number - [protected]

Thanking you
Rahul Agarwal
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NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Mar 15, 2022
NSDL e-Governance Infrastructure Customer Care's response
Your PAN application has been rejected by the Income Tax Department, as another PAN application is already pending with them. In this regard, you may contact the concerned officer of Regional Computer Centre of the Income Tax Department to clear your previous application.
Mar 18, 2022
Updated by Rahul9031
Can a NSDL authorised PAN Center able to resolve this issue?
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