[Resolved]  Nsdl E-Governance Infrastructure — Pan card documents not received

Pan no - azxpk8409p

Acknowledgement no - [protected]

I have applied for change in pan card on 22nd feb 2017 online. I had opted for paperless application and had linked my aadhar card as supporting documents.
But still i was asked to send the signed application form along with supporting documents and photographs.
I sent these documents by courier on 3rd march 2017 and got copy of receiving (Stamped by nsdl) by courier company on 6th march.
But when i check my status, it still says that documents not received.
I have trying to contact nsdl since that day but i have not got any response to email sent and ph no given is continuously busy.
Please try to resolve issue as early as possible and let me know what happened to my application and my documents.
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May 16, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Apr 10, 2017
NSDL e-Governance Infrastructure Customer Care's response
Dear Alpana,

This has reference to the query/complaint raised by you.

The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
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