[Resolved]  Nsdl E-Governance Infrastructure — Pan Card E-kyc and e-sign failed

Address:45, REHMAT APARTMENT NR GANDHI SMURTI SOC MAKTAMPURA AHMEDABADD

I applied for the pan card approximately today paid fees through my credit card but the e-kyc failed due to which it displyed the following message:
"Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days."

so Please i want refund my money back
here i given details are below:-

TOKEN NO: [protected], [protected]
DOB: 01/06/1998
NAME: INARA DAUDANI
E MAIL: [protected]@GMAIL.COM
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Aug 15, 2021
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Nov 18, 2020
NSDL e-Governance Infrastructure Customer Care's response
This is to inform you that we have taken note of your grievance. We will investigate the matter and revert you shortly.
Verified Support
Nov 26, 2020
NSDL e-Governance Infrastructure Customer Care's response
We request you to refer to our response sent from the email ID [protected]@nsdl.co.in
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