Nsdl E-Governance Infrastructure — PAN card name is not matched with AADHAR card

Hi team,

Hope you are doing well. Actually, I'm trying to apply for a new PAN card for my friend. And her name is in the format of HERNAME + INITIAL (as per AADHAR). At the same time, filling the name section in the PAN card application FORM - 49A individual. There is LAST NAME and FIRST NAME are mandatory to fill. And the real problem is we are unable to give a single character in the input box. So we give her name as HER NAME + HER DAD NAME. And finally while submitting the form it shows an error like NAME is not matched with UIDAI database details (as per AADHAR).

Name in the AADHAR card = HER NAME + INITIAL (single character)

Eg: JHANSI M

Problem: Unable to give a single character in the LASTNAME and FIRSTNAME input box of the name section in those form.

Please help us to resolve the problem. Thanks in advance

Thanks & Regards
vicknesh G