[Resolved]  Nsdl E-Governance Infrastructure — PAN card not delivered by Velex

Hi, my PAN card was dispatched on 12th May by Velex courier and reached the nearest service centre on 17th May. But it has not been delivered yet. There is no contact information of the said logistics anywhere. The address and the phone number provided online is incorrect. The address does not exist and no one picks up the phone. Please look into this ASAP.
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Jul 16, 2022
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
May 25, 2022
NSDL e-Governance Infrastructure Customer Care's response
Inconvenience caused is highly regretted. Kindly provide us with your PAN/Acknowledgement number to check the status.
Verified Support
May 27, 2022
NSDL e-Governance Infrastructure Customer Care's response
We are still waiting for your response. Please write us at [protected]@proteantech.in Our team will be happy to help you.
Verified Support
May 31, 2022
NSDL e-Governance Infrastructure Customer Care's response
We hope your concern is resolved now and for any further query, kindly write us at [protected]@proteantech.in
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    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
    NSDL e-Governance Infrastructure Address
    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all NSDL e-Governance Infrastructure contact information