[Resolved]  Nsdl E-Governance Infrastructure — Pan card was not received by me

My pan card was dispatched via velex logistics on 14th december 2021, But i didn't received my pan card till now (25/12/2021) and the delivery status was showing the shipment was delivered on 22nd december 2021 but i didn't even recived it, and the contact numbers given in the message are switched off and another is not even working.

And also i checked the receivers details ot showing recived by [my name] and phone number as 123456 and also the website was not providing me any POD(proof of delivery) to check complete details.

How could the delivery person do that on the unique id PAN, that too on government courier, without even contacting me after "out for delivery", the "shipment was delivered " was updated on the website

I Need my PAN its urgent for me, and also i want to know about my physical pan card was secured or not, which was not delivered to me.