[Resolved]  Nsdl E-Governance Infrastructure — pan online application charges 2 time for same application.

Hi,

As per the process i have done payment for my pan application token no .[protected] and pan no BJMPD4905K .but after final submission of form, application again route me for payment options.i did it two time as the customer help desk suggest me same and they ensure me the refund within 7 working days, but still after 2 months they didn't proceed any refund process.

Transaction details.

Ref no .- JICI[protected]

DATE :[protected]

AMOUNT :- 115.90

BANK REF NO:- [protected]
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Apr 3, 2018
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Feb 21, 2018
NSDL e-Governance Infrastructure Customer Care's response
To help resolve your query/concern, kindly provide us with your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in
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