[Resolved]  Nsdl E-Governance Infrastructure — Pancard not updating and Money Debited from bank

I have used the NSDL site to update my PAN details (to update Fathers details) token ([protected]) and I have received the following error

We are unable to proceed with your online PAN application due to following reason: Mismatch in any one or more of the following fields as per PAN application with the details available in UIDAI database. Name/ Gender/ Date of Birth/ Name as per Aadhaar. Kindly visit designated TIN-FC /PAN Centre and submit your PAN application using Biometric (fingerprint) facility. Your Online PAN application fee will be refunded within seven working days. The List of designated TIN-FC /PAN Centre is available at url https://www.tin-nsdl.com/tin-pan-center.html

Now, I want my Money back!! This site is fooling people by taking money and not updating the details!
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2022
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jul 04, 2022
NSDL e-Governance Infrastructure Customer Care's response
Kindly DM your PAN / application acknowledgement / Token number or other transaction details or write us [protected]@proteantech.in to check and resolve your concern.
Verified Support
Jul 04, 2022
NSDL e-Governance Infrastructure Customer Care's response
We are still waiting for your response. Please write us at [protected]@proteantech.in Our team will be happy to help you.
Verified Support
Jul 05, 2022
NSDL e-Governance Infrastructure Customer Care's response
We hope your concern is resolved now and for any further query, kindly write us at [protected]@proteantech.in
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    NSDL e-Governance Infrastructure
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    70%
    Complaints
    5291
    Pending
    107
    Resolved
    3575
    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
    NSDL e-Governance Infrastructure Address
    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all NSDL e-Governance Infrastructure contact information