[Resolved] Nsdl E-Governance Infrastructure — Payment deducted but website error led to application failure - Refund Requested
H
harshitjindal
Aug 30, 2022
Sep 3, 2022
This thread was updated on Sep 3, 2022
Hi,
Payment was deducted for token ID [protected] twice (2 attempts) but both attempts failed with different error messages. The third time the application was successfull with the exact same details as the first two times.
Requesting refund for the first two attempts because it was due to website error.
Attaching all screenshots.
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Oct 8, 2022
Complaint marked as Resolved
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Sep 03, 2022
NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We request you to submit your query along with required details at https://bit.ly/3SZ1Pgl or you may also write to us at [protected]@proteantech.in. Our team will investigate and revert you shortly on the email ID provided.
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