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[Resolved]  Nsdl E-Governance Infrastructure — Payment Deducted Twice against same Service

I applied for reprinting/rectification in my Father's PAN card using NSDL e services.

I updated all the details and made the payment using PAYTM UPI on 16-Oct-2021 at 22:01 UPI ref:[protected], once payment was debited from my account, I got the error that I need to try again.

After trying again the request was successfully accepted but payment was deducted again from my account on 16-Oct-2021 at 22:12 UPI ref ID:[protected].

Need to claim the chargeback against the amount deducted twice for same service.

Regards,
Abhinav Jain
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Nov 30, 2021
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Oct 23, 2021
NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. To address your concern, kindly DM us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID.
Verified Support
Oct 26, 2021
NSDL e-Governance Infrastructure Customer Care's response We are still waiting for your response. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
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