[Resolved] Nsdl E-Governance Infrastructure — pran database not found | |||||
I registered for enps on 10th april, 2018 online. I got the pran number after successful registration. The pran number is[protected]. However i have not received the ipin or tpin details via mail by this time. When i am trying to reset my ipin online, i am getting the error that "pran not found in database". Please solve this problem. Also please let me know how to edit the information in the profile if any. Was this information helpful? | |||||
May 21, 2018 Complaint marked as Resolved NSDL e-Governance Infrastructure customer support has been notified about the posted complaint. Verified Support Apr 12, 2018 NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
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+91 22 2499 4200 [Vidya Lakshmi]
+91 22 4090 4242 [Head Office]
+91 11 2370 5418 [New Delhi]
Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
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