[Resolved] Nsdl E-Governance Infrastructure — pran details not found | |
My mother has a nps account (Pran[protected] which has now come for exit. She received her claim id through letter dated 10.09.18 from nps-cra. I am attempting to submit a withdrawal request online but the nsdl website says pran details are not found in the database. I also tried to lodge a grievance in their website but i got another error asking me to enter a valid pran. The details of the nps account is as follows: Pran:[protected] Subcribername: tranquabar doarairaj neela devi Was this information helpful? | |
Mar 24, 2019 Complaint marked as Resolved NSDL e-Governance Infrastructure customer support has been notified about the posted complaint. Verified Support Feb 18, 2019 NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013. We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
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