[Resolved] Nsdl E-Governance Infrastructure — Pran no[protected]

Uttam Paul

from Pilani, Rajasthan

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear Sir/Madam,

I have the following 2 issues needs to be redressed URGENTLY.

1) I received a letter Ref.[protected]/116396950197334991191 dtd. 29.03.17 along with a PRAN CARD, inter-alia, containing an information to send the "Physical application form" within 90 days after registration. Is it required despite e-signed made by me???

2) While trying to contact over toll free [protected], it was asking user-id & the same been put by me as PRAN no. but answer shows as wrong despite with the same PRAN no. i got registered in IPIN.

Thanks & Rgds
Uttam Paul

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May 14, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Apr 13, 2017

NSDL e-Governance Infrastructure Customer Care's response Dear Uttam,

This has reference to the query/grievance raised at “Consumer Forum”.

We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do.