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Nsdl E-Governance Infrastructure — PRAN not found in database after generating.

I have successfully registered on NPS Tier 1 and Tier 2 account and made the first contribution as well. i have received mt PRAN details as well after that i am rying to login and while reseting the ipin it is showing error messages "PRAN not found in Database".

Registered email id is [protected]@gmail.com
Registered Mob o is [protected]

Could you please help resolving this.
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Kindly submit your query at https://npscra.nsdl.co.in/Log-your-grievance.php.
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Kindly submit your query at https://npscra.nsdl.co.in/Log-your-grievance.php.
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