[Resolved]  Nsdl E-Governance Infrastructure — pran not found in database during ipin creation

Address:Gurgram,bhagwanpur,purba medinipur, Purba Medinipur, West Bengal, 721633

Sir,

I open an atal pension yojana (Apy) and contribute regularly through my sbi account ([protected]) on 11.10.2018. But i unable to track my contribution. So, while i trying to create ipin, system shows an error massage 'pran not found in database'.
Please resolve the issue as early as possible or send my ipin password to my mobile no. Or email id.

Name: pallab routh
Pran:[protected]
Mobile no. [protected]
A/c [protected]
Date of join 11/10/2018

Thanking you

Pallab routh

[protected]
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Dec 25, 2019
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Nov 21, 2019
NSDL e-Governance Infrastructure Customer Care's response
Regret the inconvenience caused. Request you to please register your grievance at https://npscra.nsdl.co.in/Log-your-grievance.php or call us on[protected]
Verified Support
Nov 22, 2019
NSDL e-Governance Infrastructure Customer Care's response
This has reference to the query/grievance raised at Consumer Forum. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
Complaint comments 

Comments

Sir i have applied for pan card in last month, online status was " your pan has been despatched through blue dart service" but now it is changed that " it is returned to nsdl" i request u to re despatched on same address and last time i dint contacted by any any one plz note my contact number [protected]

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