[Resolved] Nsdl E-Governance Infrastructure — Refund My Money- PAN CARD

vikashkpandey

from Allahabad, Uttar Pradesh

Address:

Varanasi, Uttar Pradesh, 221002

I use NSDL website to create a new pan card of my family member. Temporary Token are [protected] and [protected]. I use e-kyc option for her Aadhar verification. I have paid an amount of Rs.232.40. using my debit card. MY balance was deducted from the bank on 29/01/2017 but Aadhar verification was not completed due to not receiving any OTP on their registered Aadhar card mobile no. Now it shows me a message when i am checking the status "Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days." where is the amount of my Pan Application? This problem arises due to their OTP verification failure. I need all my money or create a new pan card. they have to close their website if they can't fix the bugs. This is the true failure of Digital India. Do something for a Change.

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Mar 6, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Feb 03, 2017

NSDL e-Governance Infrastructure Customer Care's response Dear Vikas,

This has reference to the query/complaint raised by you.

The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.

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Comments

sandeepnai

from Lucknow, Uttar Pradesh

मैंने 26/02/2017 को पैन कार्ड चड़ा रहा था The amount Rs 117.35 was detucted from the account but the message displayed that Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days.But I do not have received amount back yet. Please help me..to get my amount refund. My details are as follows:

Krishna Chandra Pandey

from Mohali, Punjab

My name is DHARMENDRA KUMAR and I had also uploaded all the documents with successful on 04.03.2017. The amount Rs 117.35 was detucted from the account but the message displayed that Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days.But I do not have received amount back yet. Please help me..to get my amount refund. My details are as follows:

Application Number:[protected] on dated 04.03.2017
SBI Transaction Reference No HSBI[protected]IGAAXEOZF3

email ID : pandeykc.[protected]@yahoo.com
mob : [protected]

Krishna Chandra Pandey

from Mohali, Punjab

NSDL PAN CARDS : Too Much Delay in PAN CARD PREPARATION APPLIED MORE THAN 45 DAYS

Dear Sir/Madam,

Following are the PAN Application Nos applied from my CSC more than 45 days.
But till date our CSC Customers have not received their PAN CARDS ".

N-[protected]
N-[protected]
N-[protected]
N-[protected]
N-[protected]
N-[protected]

Kindly do the needfull as early as possible & oblige .

Thanks & Regards

KRISHNA CHANDRA PANDEY
[protected]
[protected]

munchun mobile

from Dhanbad, Jharkhand

I use NSDL website to create a new pan card of my family member. Temporary Token no. [protected]. I use e-kyc option for her Aadhar verification. I have paid an amount of Rs.116.20. using my debit card. MY balance was deducted from the bank on 29/01/2017 but Aadhar verification was not completed due to not receiving any OTP on their registered Aadhar card mobile no. Now it shows me a message when i am checking the status "Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days." where is the amount of my Pan Application? This problem arises due to their OTP verification failure. I need all my money or create a new pan card. they have to close their website if they can't fix the bugs. This is the true failure of Digital India. Do something for a Change.

name - khushboo jha
DOB - 02/12/1992
mo.no. [protected]

Akash Buktare

from Aurangabad, Maharashtra

I use NSDL website to create a new pan card of myself. Temporary Token are [protected], I use e-kyc option for her Aadhar verification. I have paid an amount of Rs.115.90. using my debit card. MY balance was deducted from the bank on 10/08/2017 but Aadhar verification was not completed due to not receiving any OTP. Now it shows me a message when i am checking the status "Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceedwith physical mode. Kindly note that you will get refund of the PAN application in next seven working days." where is the amount of my Pan Application? This problem arises due to their OTP verification failure. I need all my money or create a new pan card.Do something for aChange.