[Resolved]  Nsdl E-Governance Infrastructure — refund not received from nsdl website

Address:Hyderabad, Andhra Pradesh, 500024
Website:www.tin-nsdl.com/services/pan/pan-index.html

I have applied for pan online through e-sign nsdl website on 24/12/2018 my acknowledgement number:n-[protected].
My mobile number:[protected]
I have paid an amount of rs.106.90 using my debit card. My balance was deducted from the bank on 24/12/2018 but aadhar verification was not completed due to not receiving any otp on their registered aadhar card mobile no.
And website says it will refund the amount within 5-6 days but till now no refund
Please solve the matter as soon as possible i have not expected this issue from such a big website i hope it will solve the matter
Thank uh
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Jul 13, 2020
Complaint marked as Resolved 
No refund till now
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jan 03, 2019
NSDL e-Governance Infrastructure Customer Care's response
To resolve your query/concern, kindly reach us at [protected]@nsdl.co.in
Jan 28, 2019
Updated by Annonymous321
I have wrote to your address but no response from ur side please resolve the matter otherwise i will go to consumer court
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    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
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    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
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